February 13th 2008

Follow up!!!

Last night I had a most enjoyable consultation call with what is now my newest client.

This team of agents was referred to me by a current client, Larry Hann, and I really appreciate the referral.

I received my first email from them a couple of months ago, and I diligently followed up with them. They were very interested in my services, but needed time to get organized enough to decide how they would best use their Mann Made Time.

I did not wait for them to get back to me. I emailed them every couple of weeks to see how they were doing. My last email to them was sent yesterday, and it resulted in them contacting me to have a phone discussion last night.

Want to see the fancy message I sent them? If you aren’t following up because you think you will be nagging people, think again:

“Hi (name)

Just checking in to see if you’re ready for that phone call! Hope all is well.

Jaime”

Would they have contacted me yesterday had I not sent them a follow up email?I’ll never know, unless I ask them, but I highly doubt it.

I wrote a book for VAs on the subject of following up, called ‘The Art of Follow Up‘. In that ebook, (which retails for only $24.95 ;) ) I tell my readers that rule #1 of follow up is to never wait for the potential client to contact you first. Busy people are simply too busy. You must keep your name in front of them so when they are ready, you make it that much easier for them to contact you.

There are many reasons for not following up with leads, but none of them are excuse enough not to do it. You’re literally halting your own business’s growth if you fail to make contact again (and again) with these people.

If you have any questions that I can answer, feel free to post comments. I love talking about follow up!

3 Comments »

3 Responses to “Follow up!!!”

  1. Candy on 13 Feb 2008 at 2:17 pm #

    So very true… sometimes just a “Hi” email gets the job done. I’ve also seen a stream of people lately from my newsletter sign ups. When they contact me, I subscribe them and since I put those tax due dates in the newsletter, I guess they all panicked at once ;)

  2. Debbie Saro on 19 Feb 2008 at 4:35 pm #

    Blogging does work! I read your post and purchased your e-book “The Art of Follow-Up”. The e-book has such a lovely presentation and the info was straightforward and something I can put to use immediately. I am going to use this for my own business and put systems in place with my clients business as well. Thanks!

  3. Jaime Mann on 19 Feb 2008 at 6:53 pm #

    Thank you for your comment, Debbie! I’m so glad you like the book. You’ll find that consistently following up with your leads will do wonders for your business :)

    Jaime

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