Most entrepreneurs are concerned about what we’ll do if all of our clients disappear one day and we’re left with no income. That’s a very real fear, and of course we should have a contingency plan in place (consistent lead generation, adequate savings, etc.) for such an occasion.

However, how many of us small business owners really prepare for success?

Does your business plan allow for the “best case scenario”? What happens if your company explodes with more clients than you can handle? Do you have some great colleagues to refer people to? Have you formed an alliance with anyone? How will you keep up with your email if you are maxed out doing client work? How do you keep writing proposals if you’re so buried under administrative tasks you can’t see over the pile? Do you have additional staff? Contractors available to pitch in?

You see, in business it’s usually a good thing to get more business. (’Duh’) We all want growth, otherwise we’d be very foolish to be pouring our souls into our ventures.

That being said, while we all want to be successful are we all ready for it? We all say we want to have “X#” of clients or be bringing in “X$” as our goal, but are you prepared to handle that if you get there sooner than expected?

The problem is when you get swamped with work, it’s usually too late to get yourself out from that place. It’s hard enough to keep your head above water without scrambling to formulate a plan.

Mann Made Time has recently exploded. I have been blessed with several referrals over the past couple of weeks that has brought my business to a new level. I’m very glad that I have a project manager and an online collaboration tool, otherwise this would not be pretty. As it is, we’re experiencing some minor growing pains, but if it weren’t for the system I’ve been building with my PM over the past half year or so, well…I would just rather not go there

So…instead of focusing your back up plan only on what happens if all your clients disappear, look at it from the other side.

Are you ready for an onslaught of business?

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So, you might be wondering why my logo is adorned with balloons, presents  and a birthday cake. Just so happens, June is a big month for Mann Made Time. We’re celebrating two years in business and it’s my birthday month - one more year in my twenties…reason to celebrate, right?

After two years in business, I have really been able to find out which services I love the most and the ones I prefer to outsource to my team members. My biggest love is writing, and I’ve been lucky enough to be doing more and more of it for my awesome clients. I’m toning up my marketing message to attract more copywriting projects and that excites me.

When you first start your business, nailing down a target market and niche can seem very overwhelming and a lot of people don’t believe they should focus their marketing on any one place. In a sense, that’s a good idea. Offer a bunch of services (ONLY ones you’re great at) and then decide where your biggest strengths lay and which things you enjoy doing the most. Then carve out your niche and decide on a target market. If you started your business with a target market that you don’t feel the love for after some time has passed, change things up. There’s no rule saying that you have to target the same bunch forever. There’s no rule saying you can’t upgrade your skills and find yourself a niche you really love.

Your business is your business. You’ll get out of it what you put into it. If you’re doing work you love for people you truly enjoy working with you’ll be more motivated and success will come easier. You’re the boss. Do you look forward to the work you have on your plate when you wake up each morning? For a time, I wasn’t enjoying what I was doing. Now, it’s like Dr. Phil says. If you love what you do, you’ll never work a day in your life. I feel privileged to provide the services people pay me well to do. It really doesn’t feel like work and what could be better than that?!

Oh. And happy birthday to me!!!

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Back in June 2006 when I officially started my business, I didn’t know half of what I thought I knew. Does that make sense? I had spent months researching the virtual assistance industry, and studying the way other VAs were marketing themselves.  I thought I knew all of the benefits that came with hiring a VA, but my first client quickly taught me that I didn’t.

One of the main reasons the real estate agent who became my first client wanted to contract my services was something I had never considered before, and I’ve forgotten about until we’re here in the middle of tax season!

While we were having our initial consultation, he told me that he really needed some legitimate business expenses, and my services would certainly provide that to him, while helping him to keep on top of things at the same time.

Have you had your taxes prepared yet? Did you have enough business expenses? We’re already practically at the end of April, so you might be looking for something to spend your money on to help you out for next year’s taxes. The services of a virtual assistant are not only a legitimate business expense, but by outsourcing your administrative duties - you know, the ones you hate doing so they rarely get done - you’ll free up time to do things that will help boost your income.

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I’ve had around the same number of billable hours each month for the last year. I’ve had clients hours fluctuate, I’ve lost some clients, gained some new ones, but it all seems to level out.

About two months ago, I was at a point where I was at the computer from 7 in the morning until 2 in the morning. I still only put in a few hours of billable time - the rest of that time was spent managing projects, staying on top of email, wrangling my children, etc. I was rapidly approaching the ‘burn-out zone’. While I was subcontracting some work, I was still spending way too much time on project management and other administrative things. I wasn’t able to market my business, follow up properly, or eat lunch without feeling guilty for being away from my computer.

So I took the plunge and retained the services of a VA to keep on top of that stuff for me. It’s the best investment I have ever made in my business, and more importantly, in myself.

For the last two months I have had my own dedicated VA. I’ve blogged about her before - Victoria is my lifesaver. I wonder…is this how my clients feel after they start delegating projects to me? It is a glorious feeling.

Victoria and I are in different time zones, so she starts managing my email when her work day begins, and that frees up so much time, you have no idea. I can actually focus on the day’s projects without being distracted by my email. That is saving me at least an hour or two every day.

I’m delegating more and more work that I don’t really have to do myself. My VAs are more than capable, and it prevents me from switching between projects a million times a day which is idle time I can’t charge for.

A strange thing happened this week. I kept feeling as though I was forgetting something. After dinner when the babes were fed and bathed and I would sit down at my computer to work, but my client work for the day was taken care of. Hmmmmm.

Honestly, it didn’t sink in for awhile. Why do I have free time in the evenings? Am I forgetting about certain projects? What’s happening?

Wait a minute. It’s my VA. What a light bulb moment. Now that I am on the ‘client’ side of the VA arrangement, I will be able to market my services much better because I am living the benefits.

When my workday is done (ya, it does have an end now!!!) I am able to follow up with old leads, work on personal projects and my own business development.

Now it’s Saturday and I have options! I can either get my stuff together to give to my bookkeeper so my taxes will get done on time, or work on a fictional story I’ve been wanting to get to forever. I can clean my house, play with my kids, go for a drive, or just read a book.

Who knew life could be this good for a busy entrepreneur?

If you are on the fence about hiring a VA - get off the fence and get yourself one. Preferably Mann Made Time, of course. Never before has my team been so efficient.

My tagline, “When there aren’t enough hours in the day…” has a whole new meaning for me now. When you find yourself feeling that way, give me a call. We really can add hours to your day.

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This month, I’ve decided to feature one of my local and most active clients - Maureen Kerr of Kerr Consulting “Your Marketing Mavens”.

Your Marketing Mavens helps its clients to spread their remarkable business ideas effectively and inexpensively. Maureen’s ideal clients have a remarkable idea or business and just need a bit of help spreading their message. Many of these people are either intimidated by technology or simply unaware of the different ways Internet marketing can really improve their marketing efforts.

Kerr Consulting offers a ton of services, including: SWOT analysis, business plan assistance, writing marketing plans, creating newsletters and presentations, copywriting, website creation, and so on and so forth.

It’s really a joy working with ‘Moe’, she is definitely an ideal client for me. She has a great business and she’s a wonderful, ethical person to work with.

She likes us here at Mann Made Time, too. She talks about me all the time, which I love. Here’s an official testimonial she’s written for my website:

“Living in a rural community on an island off of the east coast of Canada requires an entrepreneurial person to leverage as much as possible in order to have a successful business. Throw in the mix being a single mom and living in a 150 year old house – I need all the help I can get. Thanks to my virtual assistant, Jaime Lee Mann from www.mannmadetime.com I have been able to get my new marketing business off the ground by utilizing her huge arsenal of expertise. She also tells me to breathe sometimes and takes the edge off of being a solo-preneur by being there whenever I need her. I love my VA. Jaime has done everything from brainstorming sessions, to editing letters, to going to client’s offices to set up systems, mailing letters, did I mention all of the advice she gives? I have out-sourced projects to many professionals over the years and using a virtual assistant has been one of the best returns on investment that I have ever made.”

We have truly partnered together and are improving each others businesses. It’s a match made in Heaven, really.

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