As an entrepreneur, you presumably put a lot of thought into naming your business. I sure did. It’s a very big decision. You have to try the name on for awhile and see how it feels. You have to write it out and see how painful it will be to write down a million times in the future. You have to see if it will continue to suit you as you grow. Will it make sense when you tell someone your domain name over the phone? (With my name, I always have to say “Mann with two ‘n’s and no, it’s m-a-d-e, not m-a-i-d.”)

Twenty years ago (yes, it has been two decades) the New Kids on the Block appeared on the scene, weakening young girls knees everywhere. They were five young guys who have been credited with starting off the boy band craze in the 90s. (They seem to disagree, saying there were lots of boy bands around before them and perhaps they were the first “white” boy band. ) Whatever they were, they were a phenomenon. I was absolutely nuts over them. I spent every dollar I had on their tapes, ‘Teen Beat’ magazines with posters of them, earrings, t-shirts, even socks and sunglasses. I had a club and we had t-shirts and binders…spending lunch hours swooning over our favorite ‘Kid’. It’s really a good thing that twelve year old girls can’t get tattooed, cause you can bet I’d have the NKOTB logo somewhere on my person.

I don’t recall what happened to NKOTB, but they have reunited and are going on a reunion tour this summer. How exciting! And how brilliant. Their concerts are selling out, and why wouldn’t they be? They already have a huge fan base, made up of 25-35 year old women who have been loyal to them for 20 years. We have more money now to sink into their music and concert tickets and we still love them…even if our husbands think we’re dorks.

My point here is that perhaps the name “New Kids on the Block” wasn’t brilliant. It seems odd to choose a name that will not make sense after a couple of top ten hits. How ‘new’ can you be when you’ve been on the charts for a few years? And now with the guys ranging in age from 35-40 something, they sure aren’t kids anymore. I wonder if they’re sorry they chose that name. It doesn’t seem to be hurting them much, but it seems kind of silly to see a bunch of 40 year old men called the New Kids.

Anyway, think about your name before you brand yourself

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I’m not sure why, but I get sucked into American Idol almost every year.

Last week, or this week (we tape them to watch later sometimes so I don’t remember) I overheard someone on the show ask whether this was a talent contest or a popularity contest. Hmmmm.

It brings me back to student council elections in high school. Did the best person always win? No. Well - if they were the most popular person they did.

How does this relate to business?

You could have the best singer in the world preforming on American Idol. But if they choose the wrong songs for them, if you’re a fan of the show, you know they always get voted off.

If there was a competition for you, in your business, and you are offering the wrong types of services - services you don’t excel at - would you be crowned the winner? Probably not.

If I tried to build my business on offering desktop publishing, I wouldn’t have made it past year one. I enjoy it, but I’m not great at it. I don’t offer it unless it’s through one of my skilled associate VAs.

When you’re in business you must have a clearly defined target market, and you must offer only services to that group that you do exceptionally well. Anything less just won’t stand up.

Again, if the best singer in the world was on the American Idol stage, but every week they came out there looking unkempt and sloppy and acting obnoxious, they would not last. People wouldn’t vote for a person they find annoying.

This brings us to branding. A business needs a professional polished image to  make it. It’s that simple. You could be the best wallpaper hanger in the country, but if you have a website with lots of annoying pop ups and graphics, inconsistent branding, poor grammar and bad navigation, visitors will move on. Today’s consumers don’t have time for that kind of thing. Not with all the choices they have.

Consider this. There’s a new competition for your industry. You make it through the first round of eliminations, and then the second. You find yourself in a group of the twelve best (your profession here)’s in the country. You are given 90 seconds each week to demonstrate to your nation why you should be crowned the winner.

What do you do to make yourself shine?

Those are the things you should be doing everyday for your clients.

If you’re currently doing things that you wouldn’t showcase for that audience, maybe you should consider whether you should be doing them at all….

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I have spent many hours in February entering business cards into a spreadsheet for one of my clients. The stack of cards was several inches high, and since data entry doesn’t take all that much mental focus, I did a lot of thinking.

This wasn’t the first time I’ve had this type of project, but this time the caliber of cards was really interesting to me. I think it’s because the longer I’ve been in business, the more it puzzles me why people even bother to print off some of the cards I come across.
I saw several cards with those perforated edges that were printed at home, on a very lightweight stock that I wouldn’t even call cardstock. I would estimate more than half did not use the back side of the card, which is just crazy to me. Why not use half of the real estate of your business card to include a marketing message, service list or something. Anything. Wait, I take that back. One of these cards really made me lose focus - to the point that I had to pause my timer.

The card was a plain white perforated one and had no mention of a business name. Just a woman’s name, phone number, email address and website address. On the back of the card (which I was checking for additional notes to enter in the spreadsheet) was written “the red head”. In all small letters, and it was actually part of the card, it wasn’t a note my client had made.

Now…it’s really hard not to make a judgment when you see something like that. I’m sure your first thought was probably the same as mine was. I knew there was more to it, though, knowing my happily married client. The site belonged to a business brokerage (I had to check out the site of someone that would print that on the back of their business cards) which kind of shocked me.

I believe the description on the back of the card was meant to be cheeky, and that woman wanted people to remember her as ‘the red head’ they met with. Red heads are rare, right? Lucy, Sally Jessie, Nicole Kidman. I can only name a handful of famous red heads. Putting “the brunette” on the back of my cards wouldn’t mean much, right? Chances are, at a networking event, people might only meet with one red head among all the brunettes and towheads. So I understand the intention, I just don’t think it worked in this case. Maybe if the card was a bit more professional, or if there was at least a business name or description.

Anyway, what do you think about this? Do any of my readers use a tool like this to make people remember you in your networking efforts?

You know what? That red head may be a genius. I will probably never forget her name, website address or what she does. Hmmm. Something to ponder.

I would love to hear your comments.

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With every new business comes a new brand. Branding is one of the most important (and fun) things you’ll do when starting your business. It’s also often underrated.

A business doesn’t really need to be branded. You don’t necessarily need a logo, a corporate font, corporate colors, etc. to start your business. But when you put your whole heart into starting up a new enterprise why not do it right? Brand recognition is very important. I found an interesting article about the history of branding which you can read here.

Think a logo will cost you a fortune? Think you’ll have to refinance your home to get a professional website designed? Think again. In this day and age you can get a brand for a bargain - without sacrificing quality.

I am not one to brag, I’m quite a modest person actually-but my brand is really great. My logo (my virtual alter ego donned in a Santa hat for the holidays), business cards, website, and blog cost me much less than $1000 and that includes the money I spent to have my web copy proofread. That’s small potatoes for a big brand (big to me at least!).

The first thing you need is your name and tagline. It’s helpful if you have a target market at this point as well so you know who your brand should appeal to. From there your logo is the next logical step. Some free advice…before you jump in and get your logo designed make sure you can use your business name. Check to see if the url you want is available and make sure you can get your name registered. If not, you’re out some money and you’ll just be plain disappointed.

Do you live in an area where graphic design costs more than you can afford to spend on your branding? Are you starting your business on a budget? Look for a virtual assistant that specializes in graphic design. Here at Mann Made Time, with our preferred partner, Signature Worx, we offer lots of economical creative design packages including (drum roll please…) Mann Made Time with The Worx which includes your logo, stationery, brochure, business cards and website!

If you already have a logo and website, a virtual assistant can still help with other graphic design projects. Desktop publishing is something many VAs specialize in and most enjoy doing. You can get yourself a very professional looking flyer, brochure, postcard or almost anything you can think of, for a fraction of what you think it would cost!

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I just got off the phone with a delightful woman - my newest client. I can hardly wait to get started working with her. We spoke for about an hour and I feel like we’re old friends!

Do you know how she found me? Why she called me out of all the other virtual assistants in the world? My website. She said it was nice to look at, well organized, and she was able to find information easily. Above and beyond that, she was so confident in my skills without ever having spoken with me before that she sent me money (in good faith) so I could start working for her right away. There wasn’t even really a consultation process. She’d decided already that I was the right VA for her. I’m absolutely thrilled because my site has just been redesigned, and I’m so glad that I made that investment.

I have another client, a Realtor, and he’s gotten business because his website stands out as well. Like it or not, people make very quick judgments when they’re surfing the ‘net. If you don’t capture their attention within a few seconds, they’re closing that window and moving on.

You might think your skills and credentials will speak for themselves. A potential client will choose to work with you for your reputation or some other reason. So I ask you this. Have you been told by a client that they wanted to work with you because of your website? If not, maybe you should take a good hard look at your site and consider making some improvements. Whether it’s your content, the navigation or the overall design.

In this day and age, almost everyone is searching for goods and services online. If you have a great website, you’re that much further ahead of your competition. Be unique. Be innovative. Be cool. Be fun. Be noticed.

If you want a complete site overhaul or a brand new site, Mann Made Time offers web design through our preferred partner, Signature Worx. Check out our packages. It will be worth the investment.

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