Archive for the 'Productivity' Category

June 30th 2008

How’s your hive buzzing?

I am an avid reader, and just by sheer coincidence each of the last two books I’ve read have had a honeybee theme throughout. I can’t seem to be capable of watching TV or reading a book without finding a business application and I thought I’d share this one here.

First of all, I have always hated bees. I’m afraid of them even though I know their stings don’t hurt that much. I never realized how truly fascinating those little fuzzy buzzy creatures are.

Let’s, for a moment, imagine that your business is a beehive and you’re the Queen Bee. After all, she’s the most important person in the hive - her sole job is to lay eggs. Without eggs, there are no bees so nothing else can happen. You are also the most important person in your business, goes without saying if you’re a ’solo-preneur’. But all entrepreneurs are responsible for getting new clients and ensuring all daily operations run smoothly.

Each beehive is a whole world in itself. Each bee has a role to play, it’s a very well-organized society. The Queen’s job is to lay the eggs, but there are worker bees who make the honey, there are guard bees who make sure no robber bees get in, there are scout bees who go around finding the best flowers, there are nurse bees who make sure the babies are cared for, there are bees who tend to the Queen - fanning her and caressing her, there are even bees whose lot in life is to remove the dead bees from the hive.

If it were the Queen’s responsibility to make honey, guard the hive, scout for nectar and remove dead bees, how many eggs would get laid?

As a business owner, every second you spend typing up letters, writing newsletters, blogging, entering contacts in your database and researching stuff on the Internet is eating up your egg laying time. Rather…the time you should be spending on meeting with clients, finding new ones and just do what you want to be doing.

Honeybees have a lot to teach us, don’t they? What sort of chaos would a hive be in if the Queen were running around trying to do everything herself? She’s smarter than that. If a Queen bee could give you some advice, she’d probably tell you to go get yourself a virtual assistant so you can focus on what’s important. The future of your company depends on it just as the future of the Queen’s hive depends on her focus on egg laying.

Honeybees invented the art of delegating as far as I’m concerned!

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April 29th 2008

Organization tips for the home office

I’m going to bare a bit of truth about myself here so please don’t judge me! When I started my business, I had a dedicated office in the third bedroom of my home. That worked because at the time, my only daughter was a year old and was relatively easy to keep an eye on. Then, when I was expecting my second child last summer, I quickly realized that set up was just not going to work. There was no way I could work in that room with an infant and a two year old to watch constantly. So, I moved my office into our family’s main living area. It allows me to work whether the girls are watching cartoons, playing or sleeping. However, this summer I’m hiring a ‘Mother’s Helper’ and am going to move my office back to where it originally was so that I’ll be able to close the door on everyone for a few hours a day, and close the door on Mann Made Time when it’s family time.

My business has grown significantly since those early days in a separate area of the house and I know I could do a better job at organizing my office than I have been. I can organize anyone else, but when it comes to organizing myself, well, it’s kind of the same as the mechanic who always drives a jalopy. You’re too busy making a living doing what you’re good at to actually do the same for yourself.

I have found a few things that work for working from a home office with youngsters and I hope some of my readers will contribute their tips as well. Here are mine:

  • I keep an office spike on my desk to stab receipts with, so they’re all there at the end of the month for me to organize.
  • I have an old fashioned Hilroy scribbler for each client. I put all of their contact details, usernames and passwords and other frequently needed information on the inside cover. Anytime I speak with a client on the phone, I grab their notebook and keep all notes there in one place for them so I can retrieve details quickly.
  • There is a Rubbermaid file tote thingy that I keep these scribblers and project details in that I can bring with me if I need to work from the kitchen, or when I had a dedicated office I could haul it with me when I needed to be mobile.
  • I always keep some old cell phones, cameras, calculators and daytimers in a desk drawer to occupy the little ones since they always to play with things that they shouldn’t have.
  • The beloved laptop. I am using the same notebook computer I did when I started my business two years ago. For Mann Made Time’s second birthday, which coincides with my “last-year-before-turning-30″ birthday next month, I’m purchasing a new machine. I think I’ll go with a desktop this time since my notebook will still allow me to work from anywhere in the house, which is key when you work from home with children.
  • Make your space off limits! I often discover that my tape has gone missing, or my fancy stapler has disappeared. Where do pens go? Post-it notes get sucked into a black hole and it seems as soon as I buy them they are gone forever. I don’t think it’s the little ones either, I think it’s the other grown up I share my home with. When Mann Made Time moves its headquarters over the next couple of weeks, there will be some new rules in place. When the door is closed, nobody goes in, whether I’m there or not! I think I’ll be getting myself a sign to attach to the door with my office hours.

Anyone else have some tips? I’d love to hear them!

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March 22nd 2008

I have found the secret to adding hours to the day!

I’ve had around the same number of billable hours each month for the last year. I’ve had clients hours fluctuate, I’ve lost some clients, gained some new ones, but it all seems to level out.

About two months ago, I was at a point where I was at the computer from 7 in the morning until 2 in the morning. I still only put in a few hours of billable time - the rest of that time was spent managing projects, staying on top of email, wrangling my children, etc. I was rapidly approaching the ‘burn-out zone’. While I was subcontracting some work, I was still spending way too much time on project management and other administrative things. I wasn’t able to market my business, follow up properly, or eat lunch without feeling guilty for being away from my computer.

So I took the plunge and retained the services of a VA to keep on top of that stuff for me. It’s the best investment I have ever made in my business, and more importantly, in myself.

For the last two months I have had my own dedicated VA. I’ve blogged about her before - Victoria is my lifesaver. I wonder…is this how my clients feel after they start delegating projects to me? It is a glorious feeling.

Victoria and I are in different time zones, so she starts managing my email when her work day begins, and that frees up so much time, you have no idea. I can actually focus on the day’s projects without being distracted by my email. That is saving me at least an hour or two every day.

I’m delegating more and more work that I don’t really have to do myself. My VAs are more than capable, and it prevents me from switching between projects a million times a day which is idle time I can’t charge for.

A strange thing happened this week. I kept feeling as though I was forgetting something. After dinner when the babes were fed and bathed and I would sit down at my computer to work, but my client work for the day was taken care of. Hmmmmm.

Honestly, it didn’t sink in for awhile. Why do I have free time in the evenings? Am I forgetting about certain projects? What’s happening?

Wait a minute. It’s my VA. What a light bulb moment. Now that I am on the ‘client’ side of the VA arrangement, I will be able to market my services much better because I am living the benefits.

When my workday is done (ya, it does have an end now!!!) I am able to follow up with old leads, work on personal projects and my own business development.

Now it’s Saturday and I have options! I can either get my stuff together to give to my bookkeeper so my taxes will get done on time, or work on a fictional story I’ve been wanting to get to forever. I can clean my house, play with my kids, go for a drive, or just read a book.

Who knew life could be this good for a busy entrepreneur?

If you are on the fence about hiring a VA - get off the fence and get yourself one. Preferably Mann Made Time, of course. Never before has my team been so efficient.

My tagline, “When there aren’t enough hours in the day…” has a whole new meaning for me now. When you find yourself feeling that way, give me a call. We really can add hours to your day.

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March 19th 2008

New technology or old school?

In this day and age, with so many high tech ways of doing things, we often forget about tried and true ‘old school’ methods of doing things.

There are online file storage programs, web based contact management systems, electronic to-do lists, and so on and so forth.

Does that mean we should all go paperless? Do away with our tangible file storage, rolodex and steno pads?

I don’t think so - not entirely, anyway.

If I had a rolodex, I would have business cards I collect in there and easily accessible. Instead, I enter my contacts’ information in an electronic database. After a networking event last week, I had my cards ready to be entered, and the one I really need I can’t find anywhere. I can’t find the person online either. I’m trying to go by memory to bring up her website address, but I have to do a thorough search here. I need to get a rolodex!

That has me thinking about what others do high-tech versus low-tech.

I like to keep actual manual notes about my clients. Each client has a notebook where I enter notes as we speak on the phone, I have their passwords for different applications stored there, and I find it very easy to access information very quickly.

I also keep old fashioned files in an old fashioned filing cabinet. I would like to have an identical system set up online, but with my not-quite-as-fast-as-high-speed Internet connection, the thought is rather painful to start uploading everything I have stored on my computer.

Another thing that really bugs me is ebooks. I love ebooks, I’ve even written some. But I can’t stand to read them on my computer screen. I print them out using FinePrint, which is a fabulous free (high tech) tool that helps to reduce paper and ink usage when printing items. I print my ebooks 4 pages per sheet of letter sized paper. I have them at my desk where I can read them in between projects, or for quick reference.

So what do you do the old fashioned way versus the technological way? What works for you?

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March 14th 2008

MAC vs. PC

It’s funny, but seeing your computer in a different environment can make you see it as it really is. In my case, when I’m at my desk, it still feels like the shiny new notebook computer I was more excited about than anything since I found out I was pregnant with my first baby. (My baby was only nine months old at that point, so that isn’t an exaggeration.)

Earlier this week, I had to take my computer for a memory upgrade. When I looked at my poor Acer on the table at Microage, I saw it for what it really is. A cracked-kind of dusty-keyboard letters half worn off-scratched-beat up looking-outdated computer. I was actually kind of embarrassed about it, if truth be told.

Although I love my computer like another family member, it’s time for a new one. I will keep this old machine around, but it is time.

Mann Made Time’s second anniversary is in June, and so is my last birthday before the big ‘3-0′. What better way to celebrate than with a brand new computer?

I am officially on a quest to find the best possible machine for me. I’m considering switching to a Mac. I’ve heard over and over again that when you go Mac you never go back.

Is that true?

Do any of my readers have any advice regarding a computer purchase?

I will be wanting to get a laptop or notebook again, because with two children under three years old, I can’t be tied down to a desktop all day, everyday.

So…let me have it…

All opinions wanted!

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